If your order is incomplete or there is something else wrong, please don't hesitate to contact us.
To process your complaint, please send us your order number as well as some clear pictures of the damage/problem per email.
This could contain:
- A picture of the damaged jar in which the damage and the label can be easily seen 🔍
- A picture of the wrongly sent product type
- A picture of the content of the package (i.g. filling material) and/or the whole order (jars, etc.)
