Order

Returns and complaints

• Complaints
• Order cancellation
• Returns
• Incomplete, incorrect or damaged order
• Revoking opened jars

Shipping

• Delivery time
• According to DHL I should have already received my products, but I'm still nut-butter-less
• Shipment tracking
• Shipping abroad
• Shipping costs
• Packstation

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Processing

• Missing order confirmation
• Edit order afterwards
• Order overview
• I didn't receive a receipt after I have ordered